I religiously follow Seth Godin and his Blog ever since I had the rare opportunity to visit his office in New York with 19 others for a day of amazing marketing insight years ago.
Today, he published a snippet titled 'The reason social media is so difficult for most organizations.' It's the most succinct, and perhaps most spot-on posting he's ever done (well maybe not quite):
"It's a process, not an event.
Dating is a process. So is losing weight, being a public company and building a brand.
On the other hand, putting up a trade show booth is an event. So are going public and having surgery.
Events are easier to manage, pay for and get excited about. Processes build results for the long haul."
- Nathan