In the last few months we've made some changes to Prospector to help make it more user friendly. Yesterday we released new software that creates datasheets much faster. Prospector datasheets used to take 2 seconds to be created, but now take only 50 milliseconds- and every second counts!
Find out where to buy any of the over 80,000 plastic materials listed in Prospector.
If you're planning to attend NPE 2009 in Chicago, IL this June, we invite you to stop by our booth in the West Hall (W128031) to meet the new Prospector. Of course, we'd like to meet you too!
- The IDES Team
Here's a 60-second video on using Prospector's Property Search to select plastic materials based on fillter percentage.
2. Search for curves by type or generic family
Prospector's new release is designed to make finding the plastic information you're after even easier - but if you're having trouble logging in, loading pages, or opening a datasheet, try these trouble shooting tips:
+ Try a different browser like Firefox (which we highly recommend!).
+ Add http://prospector.ides.com/ as a trusted site.
+ Delete your cookies and file cache.
Additional tips:
+ Allow third party cookies
+ Hit CTRL + F5 to refresh the JavaScript on the page
+ Look for a warning or error message about JavaScript, (you should see an icon at the bottom left of the browser window) Privacy/security (look for an icon at the bottom right side of the screen), or blocked content (this will appear in the "info bar" at the top of the window. Contact us with the details.
+ Run a Windows Update and restart your system. If your system hasn't been updated for quite some time, you may need to repeat this step more that once.
+ Clean up all spyware and adware. Here are some free tools you can find on Google: AdAware, Spybot - Search and Destroy, and Microsoft Malicious Software Removal Tool.
+ Check with your IT Department to make sure that a firewall or proxy-server is not blocking Prospector`s functionality in some way.
If you're still having trouble, don't fret! Take a deep breath, and give us a call at: 800.788.4668 or +1.307.742.9227. Feel free to contact us by email as well.
307.742.9227 x216
Yesterday I had someone call who simply wanted to compare HIPS to GPPS. He didn't have any specific grades, manufacturers, or products names in mind- just the generic family. We recently released a new version of Prospector which includes the ability to view and compare typical values for all the generic families in our database. To compare two generic families through Prospector give this a try: